Performance Insights

32
Average Resolution Time
Days per case
78%
Cases Meeting Target
Within 45-day SLA
5
Overdue Cases
Require immediate attention
Average Time Per Stage (Days)
3
Screening
18
Investigation
8
Mediation
2
Resolution
1
Closure
Cases by Status - Monthly Trend
Jun Jul Aug Sep Oct Nov Dec Jan
Resolved
Investigation
Pending
Staff Workload - Active Cases per Officer
Fatou Jallow
12
Amadou Ceesay
10
Mariama Touray
9
Ousman Jobe
4
Overdue Cases 5 cases
Case ID Type Status Assigned Days Overdue Action
#NHRC-2024-0032 Property Rights Investigation Fatou Jallow 21 days View
#NHRC-2024-0028 Discrimination Mediation Amadou Ceesay 15 days View
#NHRC-2024-0025 Police Brutality Investigation Mariama Touray 12 days View
#NHRC-2024-0019 Labor Rights Investigation Fatou Jallow 8 days View
#NHRC-2024-0041 Healthcare Access Screening Unassigned 3 days View